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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I create a GameDay account?
Overview To create an account to register yourself or your children, you will need a link to a registration form from your organisation, so if you do not already have access to one, please contact your organisation directly to get this registra... -
How do I register multiple people?
Overview With GameDay's registration platform, registrants can choose to register multiple members in one registration and group each member within their own GameDay account, which can be accessed again for subsequent registrations or season re... -
How do I resend a QR Code ticket?
If your organisation uses GameDay Events, participants may receive a QR Code ticket that can be used to scan entry into the event, which is subsequently logged in the Attendance Tracking section of the event in GameDay. Note : QR Code tickets c... -
AI Chatbot
GameDay's Artificial Intelligence (AI) Chatbot assists users with answering key support queries by providing step-by-step instructions to assist users directly in-platform and providing a link to the full support article on which the answer is b... -
How do I send an email to my accredited members?
If you are assigning Accreditations to members in your GameDay database, you have the ability to send an email directly through the platform to your accredited members by following the steps below: 1. In the left-hand menu, click Members > A... -
How do I assign Accreditations to members in bulk?
Bulk Assigning Accreditations to Members Through GameDay's Accreditations feature, you can assign any of your custom accreditations to portions of your members in bulk by following the steps below: Note : The process for assigning an Accre... -
How do I export my accredited members list?
If you are using GameDay's Accreditations feature and have a list of accredited members in your database, you can export your 'Members by Accreditation' list to a CSV file that can be opened in Excel by following the steps below: 1. In the left... -
How do I assign and verify an individual member's Accreditation?
As a GameDay administrator with active Accreditations set up in your database, you can assign them to individual members in your organisation's database by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. ... -
How do I create a new Accreditation?
As a GameDay administrator, you have the ability to create custom Accreditations, which can then be assigned to members individually or in bulk. To create a new Accreditation: 1. In the left-hand menu, click Members > ACCREDITATIONS 2.... -
Abandoned Cart Notifications
If a registrant abandons a membership or event form created through GameDay without completing payment through the form's online payment gateway, the system will send out a series of automatic notifications to remind registrants to pay their aband...
