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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I create an early bird registration product?
Creating an Early Bird Registration fee is exactly the same as creating a new registration fee. The only difference is in the Availability Dates. You can either create this product within the Products and Forms section of the portal or within the... -
How do I share my Membership Form with other organisations?
Last Updated: 02/11/2023 in Membership Forms How To Membership Form Builder Membership Forms - SettingsGameDay allows administrators in a hierarchical organisation structure to share their forms with lower level organisations within the same hierarchy. This allows the lower level organisations to edit their own version of that form, however they cann... -
How do I download the GameDay App to manage my events?
For event managers and participants alike, the GameDay Mobile App is a useful tool for ensuring a smooth and well-connected end-to-end event journey, from the point of registration to participation. For event participants, the GameDay Mobile App au... -
How do I customise the look and feel of all Event Forms and Landing Pages at once?
GameDay Events includes the ability to customise the look-and-feel of your public forms and landing pages using GameDay's Event Display Template . Event Display Templates can be applied broadly to all Event Registration Forms and Event Landing P... -
Team Manager Portal | Overview
As part of GameDay's Team Events functionality, Team Managers have a dedicated portal that they can log into for each event they have registered to that allows them to manage their participants, pay off any outstanding payments, access their team co... -
Team Event Landing Page | Overview
GameDay's Event Landing Pages allow Event Managers to provide entrants with a public space to surface event details, registration forms, fees and more. For Team Events , the Event Landing Page also allows you to show team lists and registered pa... -
How do I view members clearance history?
To see an individual member's clearance history: 1. In the left-hand menu, click Members > MEMBERS 2. Find the relevant member, then click VIEW . 3. Click on the MEMBER ACTIVITY tab in the member record. 6. Click on the CLEAR... -
Clearances | Overview
GameDay's Clearances feature allows you to request and manage any transfers from one organisation to another directly through GameDay. Note : Clearances can only be requested for existing members within your GameDay hierarchy. If you are requ... -
How can I see an event's available products?
Each Event Landing Page will automatically show a complete list of all Products available to purchase through that event. To find an event's Product List: 1. Open the Event Landing Page . 2. Select the PRODUCTS option in the top menu. 3. H... -
Additional Payment Options
GameDay now offers Participants, Organisations and Event organisers more payment options than ever before. In addition to our current payment options; participants will now also be able to pay conveniently with Apple Pay and Google Pay via a...
