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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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ID Management | Overview
What is ID Management? GameDay's ID Management functionality allows you to automatically generate unique IDs for various components of your database and define the sequences that the system will follow using custom ID Rules . ID Rules can be cr... -
Settings | Overview
GameDay's Settings page provides a number of important configurations through which you can future-proof the way your database collects information. To access the Settings page: On the left-hand menu, open the My Organisation menu and click ... -
My Hierarchy | Overview
GameDay's My Hierarchy module provides users within a hierarchical database structure with access to all organisations below them within the hierarchy. This includes the ability to view or edit organisation details, as well as the ability to log i... -
How do I add contact details to a Membership Form footer?
GameDay allows administrators to configure certain contact details to feed through to all membership forms, appearing in the footer section as below: These fields are fed directly from the My Organisation > Organisation Details section in yo... -
Organisation Details | Overview
The Organisation Details section allows administrators to enter and confirm any of their basic organisational information as a way of keeping and updating accurate records. To access this section, click My Organisation, then select ORGANISATIO... -
My Organisation | Overview
GameDay's My Organisation module provides users with essential administration tasks and features that allow you to set up your database through various key processes and automated settings. To access the My Organisation menu, click the MY ORGANISA... -
Resource Centre
GameDay's Resource Centre allows all users to embark on their own self-paced learning journey entirely within the platform using a series of onboarding guides covering key features, as well as a round-up of recent releases to keep users up to date... -
Switch Organisation
If you are a GameDay administrator for multiple organisations, you can switch between those organisation while staying logged into the platform. To Switch Organisations : 1. In GameDay, open the AVATAR MENU in the top-right corner of your scree... -
Dark Mode
GameDay allows you to view and navigate the system using Dark Mode , which gives you the ability to view the system in a darker colour scheme, which may assist some users in viewing content with greater contrast or simply viewing the platform in a ... -
Notifications
The Notifications Centre is accessible to all GameDay administrators, providing both system-based notifications and updates such as release notes and product updates. The Notifications widget can be found using the BELL icon in the top toolbar: ...
