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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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GameDay Community
GameDay Community provides our users and partners with an online destination to find, share and learn all things about GameDay including links to the latest product updates & release notes. This can be accessed from any GameDay database by click... -
Global Create
All GameDay administrators have access to the Global Create feature, allowing quick and easy creation of particular assets. To access the Global Create option: 1. Click the CREATE button in the top toolbar 2. Choose what you would like to ... -
Navigating GameDay
GameDay's left-hand menu provides organisation administrators with a variety of modules and sub-menu options covering the full scope of GameDay's functionality. To expand a menu section, click the arrow to the right of the menu text (where availabl... -
Event Landing Page | Overview
GameDay's Event Landing Pages allow Event Managers to provide entrants with a public space to surface event details, registration forms, fees and more. Accessing Your Landing Page There are multiple ways to access your Event Landing Page from yo... -
How do I update my team logo as a Team Manager?
As a Team Manager, you can use the Team Manager Portal to update your team's logo after registration to your chosen event is complete. To update your team's logo: 1. Open your event's Landing Page 2. Click TEAM LOGIN 3. Login to the Tea... -
Adding statistics to match centre widget
1. Follow the instructions provided in the MATCH CENTRE set up to get your competitions set up first. 2. Make sure you have noted down the statistics IDs for each of your competitions which can be found here . 3. Under the STATS CENTRE secti... -
Process for Going Live with your Website
Once you have finished loading in all your content into your website and want to "Go Live" with your website, the following must occur in sequential order. 1. You will need to contact our Customer Success Team to communicate that you are ready to G... -
News Page - Filter
This type of news page displays a list of news articles you have created in the order it was most recently published and also allows you to filter based on specific tags or categories . NOTE: This add on has to be enabled for your organisation... -
News Page - No Filter
This type of news page displays a list of news articles you have created in the order it was most recently published but does not allow you to filter, so all news articles will appear on this page. NOTE: This add on has to be enabled for your org... -
News Tags
News Tags allow you to be able to tag your news articles to ''categorise'' them to be able to search articles that are part of that tag within the news page - filter . NOTE: this functionality is linked to the NEWS ADD ON. To check if this is av...
