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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?New
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Updated Articles
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News Tags
News Tags allow you to be able to tag your news articles to ''categorise'' them to be able to search articles that are part of that tag within the news page - filter . NOTE: this functionality is linked to the NEWS ADD ON. To check if this is av... -
News Categories
News Categories allow you to organise your news articles into specific categories and then allow you to filter within the news page - filter . NOTE: this functionality is linked to the NEWS ADD ON. To check if this is available for your website,... -
How do I add users?
Once you are logged into your website, you can add users via the menu section - hover over the ' Admin ' tab then ' Setup ' and select ' Users '. Adding a New User Those who have access and are existing users have the option of granting ... -
How do I order and show/hide panels on the home page?
Panels refer to the sections of your website that you want to display. This varies from social media feeds and events calendars, to match centres and partners. Each of these page panels can be ordered a certain way that suits your organisation depe... -
Photo Gallery Page
The photo gallery page allows you to create a photo gallery for all your organisation images. You can choose between the following types of gallery: grid row masonary NOTE: This add on has to be enabled for your organisation. To check if this... -
Livestream Page
This page is one where you can link to an upcoming livestream for your organisation using a countdown with a youtube or external URL link to the livestream. NOTE: This add on has to be enabled for your organisation. To check if this is available f... -
Contact Us Page
The contact us page allows you display information related to how to best contact your organisation. NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . 1. Ho... -
Documents Page
The documents page allows you to list the relevant documents related to your organisation, like policies and strategies etc. These are displayed in a list view with an option to view/download these documents. NOTE: This add on has to be enabled f... -
Frequently Asked Questions (FAQ) Page
This page will display in a list format. NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . 1. Hover over CONTENT . 2. Click on PAGES . 3. Click ADD ... -
Club Finder Page (Accordian)
You can set up a club finder page if your organisation has clubs or even other organisations within your heirarchy. This article will outline how to set this page up as an accoridan set up which is basically a list page with contact information. ...
