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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?New
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Updated Articles
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Video Gallery Page
The video gallery page is a page where you are able to display more videos from your video feed up in your dashboard to display if you wish to display more then the few that display within this dashboard section. NOTE: This add on has to be enab... -
Creating a Team Page
The team page was referred to as the player list page in the previous theme. This page is a little different than the old theme as this page displays the players within each team rather than just the players in general. NOTE: the team page can onl... -
Creating a Staff Page
A staff page allows your organisation to create a page that lists general and contact information related to your staff that you might want people to know about. NOTE: This add on has to be enabled for your organisation. To check if this is availa... -
Setting Up Forms
Forms allow you to create a custom form for specific things you want people to sign up for etc. This is mainly used for a contact page or something similar, however you can create a form for anything. NOTE: This add on has to be enabled for your o... -
Creating a blank / default page
1. Hover over CONTENT . 2. Click on PAGES . 3. Click ADD NEW against the PAGES heading. 4. On the right hand side of the page you will see a PAGE ATTRIBUTES menu. Under this menu, select the Default Template from the TEMPLATE drop... -
Custom Content
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features / GameDay Dashboard . The custom content sections allows you to add whatever content you wish to have displaye... -
Header - Website Link Menu - Add On
The Website Link Menu is a drop-down menu that can display a list of links underneath your website logo. This will display on all pages in the top left-hand corner. Once you are logged into your website, scroll down to the Header section. Sele... -
Questions | Overview
GameDay's registration functionality includes the ability to create custom Questions , allowing you to ensure that the information you collect as part of your registration forms is as relevant and useful to your organisation as possible. Note : ... -
How do I customise the look and feel of all of my Membership Forms at once?
Membership Forms include the ability to customise the look-and-feel of your public forms using GameDay's Form Display Template . A Form Display Template can be applied broadly to all Membership Forms in your database, including when a form is shar... -
Re-Issuing a Gift Certificate
Step 1: Login to your BigCommerce Shop backend Step 2: Click on ORDERS > GIFT CERTIFICATES Step 3: Use the Search bar and enter the Gift Certificate Code or enter the customers name to find the certificate you need to re-issue S...
