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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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Products | Overview
What is a Product? A Product is a fee that you can apply to your registration process in order to collect payment online. Products are a crucial component of GameDay's membership and events functionality and allow you to set up your end-to-end u... -
Membership Forms | Overview
What is a Membership Form? In GameDay, a Membership Form allows you to create, customise and publish a public-facing form for your members to complete as part of their registration to your organisation. Membership Forms are a key asset and the... -
Events | Overview
GameDay's Events module provides an end-to-end event management solution which integrates with various other elements of your GameDay database, such as memberships, products, reports, promotions and finances. Through the Events module, you can cr... -
My Organisation | FAQs
Organisation Details Can I display social media links as part of my registration forms? Yes! By adding specific details to your Organisation Details section, you can automatically feed that information into the footer of any Membership or Ev... -
Membership Management | Overview
GameDay's Members module serves as a complete directory for your membership base and allows you to search, view, edit and manage all of your members in one place, whether they are currently registered with your organisation or not. Having a fir... -
Communications | Overview
Overview GameDay's Communications section allows you to pre-design email communications by creating re-usable Email Templates to define the content and subject of a certain type of email you want to send. As part of this feature, you can cho... -
Clearances | Overview
GameDay's Clearances feature allows you to request and manage any transfers from one organisation to another directly through GameDay. Note : Clearances can only be requested for existing members within your GameDay hierarchy. If you are requ... -
Financial Settings | Overview
GameDay's Financial Settings section allows you to set up your database to start processing funds through GameDay, and provides information and features integral to being able to effectively manage your financial procedures. To access the Financial... -
Finances | Overview
GameDay's Finances module provides the ability to access, view and manage the Orders that have been processed through your organisation's GameDay database, as well the Settlements that have been distributed to your nominated bank account through G... -
Settlements | Overview
GameDay's Manage Finances module provides a complete list of all Settlements that have been settled to your nominated bank account through GameDay. To access the Finances section: 1. Click Finances > MANAGE FINANCES in the left-ha...
