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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I cancel an order?
Overview If an existing member has a paid or unpaid order listed against their name in your GameDay database, you can cancel the order. Step-by-Step Step 1: Navigate to the Finances screen In the left-hand menu, click Finances > MA... -
Organisation Detail Report
The Organisation Detail Report provides information related to your organisation and - if you are at a higher level of a multi-tiered hierarchy - any organisations below your own in the hierarchy. This report includes: Organisation ID Organisat... -
Transaction Report (Basic Details) Report
The Transaction Report (Basic Details) provides a listing of all transactions processed through your GameDay database. If you are part of a hierarchy with organisations below you, you will see all transactions processed through your level and be... -
Admins and Contacts Report
The Admins & Contacts Report provides a listing of current administrators for your organisation. If you are at a higher level within a tiered hierarchy, you will be able to see the administrators and contacts listed for each organisation within yo... -
Advanced Clearance Report - Transferred Out Report
The Advanced Clearance Report - Transferred Out provides a listing of all members that have been transferred from your database through a Clearance . This report will show you: Member ID (if applicable) Member Name Created Date (the date th... -
Advanced Clearance Report - Transferred In Report
The Advanced Clearance Report - Transferred In provides a listing of all members that have been added to your database through a Clearance . This report will show you: Member ID (if applicable) Member Name Created Date (the date that they w... -
Advanced Member Report
The Advanced Member Report provides a listing of all members within your organisation. If you are part of a hierarchy with organisations below you, you will see all members at your level and below. This includes a table of member information, ... -
Global Search
In the GameDay interface, you are able to use a Global Search option to search for members, products, events and organisations. To search for a specific asset, simply add your text into the Search bar in the top toolbar of your database, and ... -
How do I disable an admin user access to my organisation?
As an administrator in GameDay, you have the ability to disable other administrators if they are no longer part of your organisation or if they no longer have access to your GameDay database. To disable an admin user's access to your database: 1... -
Service Status
Created On: 03/10/2019 in System StatusHere you will find information and advice regarding any known issue or schedule service maintenance. Service = Good Scheduled Maintenance No Scheduled Maintenance Current Issues No current issues Resolved Issues For past...
