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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I upload documents for my organisation?
Overview GameDay administrators have the ability to upload Documents for their own organisation that will appear on the Organisation Details page. Organisations sometimes need to upload documents for proof of insurance, bank details etc. S... -
How do I upload a profile image for a member?
GameDay administrators have the ability to manually upload a profile image for a member through their member record, which will then reflect on their profile when registering in the future. The recommended image size is 200 x 200 pixels 1. In ... -
How do I approve or decline pending registrations?
If you are using the Pending Registrations feature through GameDay, you have the ability to approve or decline registrations directly through your member list. Approving Pending Registrations To approve a Pending Registration: 1. In the left-ha... -
How do I see a list of pending members?
If you are utilising the Pending Membership feature within GameDay, you can find a list of Pending members at any time by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Click the PENDING tab This wil... -
Help Widget
GameDay includes an always-on Help Widget which includes: Step-by-step help articles covering specific processes, feature overviews, and frequently asked questions The ability to submit a support ticket to our customer support team should you... -
Creating your own Social Media Juicer Account
Please view this video to see how to create your own Juicer Account and Facebook/Instagram feed. https://drive.google.com/file/d/1Ksk-c0nnzqhRv_o-uDWIl3XeA8xyjNI8/view?usp=sharing ... -
How do I export my settlement listing?
Organisations taking transactions online through GameDay have the ability to export a complete list of their Settlements into a CSV file that can be opened in Excel. To export your settlement list: 1. In the left-hand menu, click Finances > M... -
Transaction Report (Full Details) Report
The Transaction Report (Full Details) provides a listing of all transactions processed through your GameDay database. If you are part of a hierarchy with organisations below you, you will see all transactions processed through your level and bel... -
Changing the back ground colour or image of a Page Panel on the Homepage
Created On: 27/11/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User Guides1. Log into the back end and click the "Page Panels" >> All Items button - https://i.imgur.com/AfkCIUX.png 2. Select "Edit" on the panel you want to change the background colour - https://i.imgur.com/NPRjv5g.png 3. Scroll to the botto... -
Adding Product Images
Created On: 17/10/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesPlease read this user guide by WooCommerce on how to add Product Images and Galleries - https://docs.woocommerce.com/document/adding-product-images-and-galleries/ ...
