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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I assign and verify an individual member's Accreditation?
As a GameDay administrator with active Accreditations set up in your database, you can assign them to individual members in your organisation's database by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. ... -
How do I create a new Accreditation?
As a GameDay administrator, you have the ability to create custom Accreditations, which can then be assigned to members individually or in bulk. To create a new Accreditation: 1. In the left-hand menu, click Members > ACCREDITATIONS 2.... -
Accreditations | Overview
What are Accreditations? GameDay's Accreditations feature allows administrators to create custom accreditations which can then be assigned to members within that organisation's database. Administrators can define start and expiry dates and assign... -
How do I reset my password on the GameDay App?
The GameDay App uses your GameDay account to allow you to manage your event registrations and scan your attendance to ticketed events. If you are having trouble accessing the GameDay App, you can reset your password by following the steps below: 1... -
Participants | Troubleshooting
Problem : You're trying to re-register through a form, but you can't see the right member name under the Linked Participants section Solution : If you've registered through GameDay before, any other members that you have registered using your a... -
Getting Started | Troubleshooting
Issue #1 : I'm unable to log in to GameDay as an administrator; an error message appears saying Account does not exist There are a few reasons why you might be seeing this error message. Try the steps below to help resolve the issue: If you ... -
Getting Started | FAQs
Logging In How do I log in to GameDay? To login to GameDay as an administrator, you first need to have been granted access to the relevant database. If you are unsure whether you have access to a database, please contact an existing database... -
Participants | FAQs
How can I register for my club/centre/association through GameDay? Whilst GameDay provides the registration and membership platform for various sports organisations, it is up to the organisation itself to provide and publish their registration ... -
How do I add member names to my email content?
Overview When creating an Email Template or a standalone email to send to members, GameDay administrators can tag the First Name and Last Name of their members when composing the content for an email template using the steps below to add some ext... -
General Support Information
Created On: 15/01/2024 in General InformationGameDay Online Learning Courses To sign up for our free GameDay online learning courses, click here . Already have an account? Click here to login GameDay Community GameDay Community provides our users and partners with an online destinat...
