-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
- How do I check an order's instalment plan?
- How do I change a member's payment method for an instalment plan?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- Bulk Copy and Edit Products
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
-
-
-
-
- How do I create a new Membership Form?
- Howto Edit Payment Receipt Messages for Membership Forms
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
- How do I pay for an order in instalments?
- Link Wallet Payments
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
- How do I change the payment method on my instalment schedule?
-
-
New Articles
-
Managing your Customer Plan
Overview In GameDay, your Customer Plan refers to the subscription you've purchased with GameDay, and the features you can access. You can manage your billing details following the steps below. Step-by-Step Step 1: Open your billing por... -
Create Contacts
Overview Each organisation within GameDay has the capacity to keep a list of key contacts within their database as a way of storing contact details for individuals that may not necessarily need database access, or hold a membership with the org... -
User Role Permissions
Overview User Role Permissions allow GameDay administrators to customise the level of access and permissions available to any new users being added to their database, based on their general role within the organisation. This provides additional f... -
VIC Get Active Kids Voucher Program
Created On: 10/10/2024 in General InformationWhat is the Get Active Kids Voucher Program? On 1 November 2020, the Victorian Government announced the Get Active Kids Voucher Program. This Victorian-first initiative delivers vouchers to eligible Victorian children and young people, assistin... -
How do I view my team participant's orders?
Overview As a Team Manager, you can use your team manager portal in GameDay to see a list of all the orders associated with your team members, including any unpaid, cancelled or refunded orders alongside participants that are all paid up Step... -
How do I use a custom email template as my form's confirmation email?
Created On: 24/09/2024 in Membership Forms How To Membership Form Builder Membership Forms - Messages & NotificationsOverview If you have previously created a custom HTML Email Template using our email template builder, you can select these templates as your default confirmation email content for specific Membership Forms Step-by-Step Step 1: Edit yo... -
How do I create an email template with HTML code?
Overview When creating an Email Template, you may want to copy the content from an existing email without having to recreate it from scratch in our HTML email builder. For example, you may have email templates saved in a different platform or t... -
How do I create an advanced email template?
Overview Administrators have the ability to create a custom email template to be used for communication with members or as a custom registration confirmation email for membership forms or events. Using our custom HTML email template builder, a... -
Report Builder | Overview
Overview GameDay's Report Builder allows administrators to create and customise their own reports based on a specific source of information. With a comprehensive and feature-rich interface including advanced filtering, sorting and exporting op... -
How do I edit a Shared Form?
Overview As an organisation administrator operating within a broader hierarchy, you may be required to add content - such as products and custom fields - to an existing Membership Form which has been shared from a higher level, rather than adding...
