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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I send a Payment Request for an unpaid order?
Overview If you are an administrator for an organisation collecting payments online through GameDay, you have the ability to send an automated email to any members with an Unpaid order, prompting them to complete their payment online. ... -
How do I export an event's participant data?
GameDay administrators using the Events module to collect registrations have the ability to export to CSV all data collected through a specific event form. From this export, you can determine which entrants have completed the form, the questions th... -
How do I export registration data for a Membership Form?
GameDay administrators using Membership Forms to collect registrations have the ability to export to CSV all data collected through a specific form. From this export, you can determine which members have completed the form, the questions they answe... -
Renewal Campaigns | FAQs
Renewal Reminder Emails Can I see whether a member has been sent a renewal reminder in the past? Yes, you can find a log of any renewal reminder emails that have been sent to a specific member by going to Members > Members > View the Mem... -
Accessing GameDay
Welcome to GameDay! As a sport administrator, we're here to show you the ropes of GameDay's Membership & Event Management platform and empower you to lead your sport, association, club, centre or team into the digital age! Note : In order t... -
Reports | FAQs
Dashboard Reports How do I know when the reporting period starts and ends for my Dashboard Report data? You can see the date range of a dashboard's data by looking for the Period field appearing below summary data on the dashboard. Ho... -
Products & Questions | FAQs
Products How do I process an offline payment? Firstly, in order to allow a product to be processed manually as an offline payment, the product must have the Payment Option set to 'Payment Gateway or Manually set Product as Paid'. This settin... -
How do I create an Event Entry event with Sub-Events?
Event Entry Events are events in which each entrant can enter into an event by registering and/or paying a fee. Administrators can further categorise these channels of entry by setting up Sub Events through which entrants can register. For ex... -
How do I check if a member has received a Membership Payment Campaign?
After sending out a Membership Payment Renewal campaign, you can verify if specific members have received the invoice email from the campaign through two approaches: a) Check the Renewal Campaign member list: 1. In the left-hand menu, open the Me... -
How do I cancel a scheduled Membership Payment Campaign?
Membership Payment Campaigns allow administrators to send an invoice email to members who need to renew their membership, which includes a link that directs users straight to a payment link without requiring them to complete another registration f...
