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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I set up a Membership Form to take Pending Registrations?
If you are using the Pending Registrations feature in GameDay, you can configure specific Member Types on a Membership Form to be included or excluded from the Pending Registration flag. In other words, you have the ability to pick and choose which ... -
How do I create a Standard Multiple Quantity Discount?
GameDay's Discounts feature allows users to create Single Quantity Discounts , whereby different amounts can be discounted based on the quantity of products purchased. To create a Single Quantity Discount: 1. In the left-hand menu, click PROMO... -
How do I create a Standard Single Quantity Discount?
GameDay's Discounts feature allows users to create Single Quantity Discounts , whereby a fixed amount or percentage discount can be applied to a single product selection. To create a Single Quantity Discount: 1. In the left-hand menu, click PR... -
How do I create a Ticketing Event?
Ticketing Events are events that allow you to generate and send a PDF ticket to entrants to gain entry into your event. Creating an Event To create a new Ticketing Event: 1. Open the Events menu, then click MANAGE EVENTS . 2. Click CREA... -
How can I find a list of my members by Season or Age Group?
With Seasons and Age Groups set up and attached to Products, you will start to notice that members are categorised into those Seasons and Age Groups after purchasing the relevant products through a Membership Form. Using the process outlined below,... -
Resource Centre
GameDay's Resource Centre allows all users to embark on their own self-paced learning journey entirely within the platform using a series of onboarding guides covering key features, as well as a round-up of recent releases to keep users up to date... -
Promotions | FAQs
Discounts How do I tell if a product has had a discount applied to it? You can tell if a product has had a discount applied to it from the red SALE icon listed next to it in your product list, or when editing a product. Can a discount be a... -
Membership Forms | FAQs
Membership Forms (Back End) Can I add more than one Document Upload question to a registration form? Yes, you can have as many Document Upload questions added to the form as needed; however, it is worth noting that only one document can be u... -
How do I view an organisation's details in my hierarchy?
If you are using GameDay as part of a multi-tiered hierarchy, you can view the details of any other organisation linked below you within your hierarchy. Note: Administrators cannot view the details of organisations that are above, or next to the... -
How do I check my organisation's processing fees?
As a GameDay administrator, you can check the processing fees that your organisation pays for online transactions through GameDay's registration features at any time by following the steps below: 1. In the left-hand menu, click Finances > FINA...
