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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Changing the Major Sponsor and Partner logos
Last Updated: 17/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesThe location of the Major Sponsor and Partners logos can be seen here on the front end. STEP 1 Click on the "Site options" link from the dashboard. STEP 2 Click on the "Major Sponsor and Partners" tab. STEP 3 The Major Spons... -
How do I make questions available to only certain members?
Some questions on registration forms are only relevant to certain members. For example, you may only want a question to be displayed to individuals of a certain gender, age, and/or member type. Adding display conditions to questions can be done fro... -
How do I remove a question from a Membership Form?
Last Updated: 23/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen editing a Membership Form or Event in GameDay, you can remove questions that have been added to the form layout by you or another admin from your database. Note : You cannot remove questions that have been locked onto the form by a higher-le... -
Changing where your social media links are hyperlinked to
Last Updated: 09/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteStep 1 – Click on the “Social” tab Step 2 – Paste in the EXACT URL of your social media page NOTE: If you don’t have an account for one of the social pages then just leave the field blank and the icon won’t display on the front end. ... -
Gift Cards
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesPlease view this demonstration video - https://drive.google.com/file/d/1b7TEuHPCtvrjB45kLnmBbc58P_K8p9Yc/view?usp=sharing -
Changing your News Banner from Full Width to Slider Box on the Homepage
Last Updated: 05/03/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesIf you would prefer your news banner on the home page to side inside the website's container, along with the countdown clock and calls to action, then please follow these steps. For Slider Box: 1. Log into the back end of your website dashbaord... -
Global Create
All GameDay administrators have access to the Global Create feature, allowing quick and easy creation of particular assets. To access the Global Create option: 1. Click the CREATE button in the top toolbar 2. Choose what you would like to ... -
How do I define the membership dates of a product?
When creating a product in GameDay, users can define the period for which membership will be active when a member purchases the product. To configure the Membership Dates of a product: 1. In the left-hand menu, click PRODUCTS & QUESTIONS 2... -
Adding a note to an Order
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesYou can send leave a custom note on an order either for your reference or for the customer to be notified. Step 1 - Click into the order you want to add the note to Step 2 - Click into the "Add Note" field int he right hand sidebar o... -
How do I approve/reject a clearance?
As a GameDay administrator, if an organisation requests the clearance of one of your members to their database using the Clearances feature, you have the ability to approve or reject that request directly through GameDay. If you approve a clearan...
