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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Adding a note to an Order
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesYou can send leave a custom note on an order either for your reference or for the customer to be notified. Step 1 - Click into the order you want to add the note to Step 2 - Click into the "Add Note" field int he right hand sidebar o... -
Question Data Dashboard Report
The Question Data Dashboard report will display information relating to the questions completed by members as part of their registration to your organisation. This includes custom questions that you have added to Membership Forms as well as Event ... -
How do I make questions available to only certain members?
Some questions on registration forms are only relevant to certain members. For example, you may only want a question to be displayed to individuals of a certain gender, age, and/or member type. Adding display conditions to questions can be done fro... -
Organisation Detail Report
The Organisation Detail Report provides information related to your organisation and - if you are at a higher level of a multi-tiered hierarchy - any organisations below your own in the hierarchy. This report includes: Organisation ID Organisat... -
Syncing your MailChimp Account to the Footer Sign Up Form
Last Updated: 11/02/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesPlease see this demonstration video to learn how to sync your MailChimp account to the Footer sign up form in your website - https://drive.google.com/file/d/1ZDfZsaiYGeCKqrpxvSwzpuqTa6YwAxgz/view?usp=sharing ... -
Resources Library Page Template
Last Updated: 17/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesPlease view this demonstration for video for how to create a Resources Page and how to password protect a page. https://drive.google.com/file/d/1UI5YX8NyPJrUq_UUeegIVrbaTnWrLEZj/view?usp=sharing ... -
Importing your Products by CSV
Last Updated: 04/02/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesTo learn how to successfully import your products using a CSV upload, please follow the helpful user guides as published by WooCommerce: https://docs.woocommerce.com/document/product-csv-importer-exporter/#section-2 ... -
How do I approve/reject a clearance?
As a GameDay administrator, if an organisation requests the clearance of one of your members to their database using the Clearances feature, you have the ability to approve or reject that request directly through GameDay. If you approve a clearan... -
How do I define the membership dates of a product?
When creating a product in GameDay, users can define the period for which membership will be active when a member purchases the product. To configure the Membership Dates of a product: 1. In the left-hand menu, click PRODUCTS & QUESTIONS 2... -
Editing the Footer Content and Column Links
Last Updated: 25/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesEditing the Footer Content and Column Links in the GameDay Silver website is the same as the GameDay Bronze Website. Please see a demonstration video here - https://help.mygameday.app/help/editing-the-footer-content-and-column-links ...
