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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Contact Us Page
The contact us page allows you display information related to how to best contact your organisation. NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . 1. Ho... -
How do I see a list of pending members?
If you are utilising the Pending Membership feature within GameDay, you can find a list of Pending members at any time by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Click the PENDING tab This wil... -
How do I upload a profile image for a member?
GameDay administrators have the ability to manually upload a profile image for a member through their member record, which will then reflect on their profile when registering in the future. The recommended image size is 200 x 200 pixels 1. In ... -
Team Manager Portal | Overview
As part of GameDay's Team Events functionality, Team Managers have a dedicated portal that they can log into for each event they have registered to that allows them to manage their participants, pay off any outstanding payments, access their team co... -
NSW Active & Creative Kids Voucher Program
Last Updated: 10/10/2024 in General InformationSetting up your Active & Creative Kids Vouchers If you wish to become an Active & Creative Kids voucher provider and allow your registrants to redeem their vouchers through GameDay, you will need to first will need to visit the NSW Government web... -
Events | Overview
Overview GameDay's Events module provides an end-to-end event management solution which integrates with various other elements of your GameDay database, such as memberships, products, reports, promotions and finances. Through the Events modu... -
Membership Management | FAQs
Member List I have multiple records of the same member; can I merge these members? Currently, there is no duplicate resolution function in GameDay. This function is on our Product Roadmap to be built and released over the coming months. Wh... -
Events - New Customers
Last Updated: 03/11/2023 in General InformationThanks for choosing GameDay Events! Below you will find step-by step instructions on the set-up process for your Events platform. You would have received an email with the subject "Admin Access Enabled - Verify your email". Click on the link ... -
Member Types | Overview
What is a Member Type? A Member Type is a custom group that you can create as an administrator for members to register into. This allows you to funnel your member registrations into groups that are relevant to your sport and organisation, and d... -
How to create an event using an event template?
With GameDay Events, administrators have the ability to create an Event Template , allowing them to define broad event configurations that can be shared and re-used across multiple events, and even to other organisations within the hierarchy. To c...
