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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Getting Started | Troubleshooting
Issue #1 : I'm unable to log in to GameDay as an administrator; an error message appears saying Account does not exist There are a few reasons why you might be seeing this error message. Try the steps below to help resolve the issue: If you ... -
How do I allow users to upload a document upon registration?
As an administrator taking registrations through GameDay, you can create custom questions to add to your registration process, enabling members to upload documents during their registration, which will then be stored in your database. Note : The ... -
Member Types | Overview
What is a Member Type? A Member Type is a custom group that you can create as an administrator for members to register into. This allows you to funnel your member registrations into groups that are relevant to your sport and organisation, and d... -
How do I update a member's assigned ID?
GameDay administrators can update the assigned active Member ID on a member's record, provided the new ID has not already been assigned to another member Note: If the ID was not created at your level (e.g a state or national ID) please contact t... -
Creating Family Discounts
Family Discounts are a common registration scenario for junior sports and are a great way to incentivise participation across a group of siblings or large families. An example of a family discount structure could be: > If 3 members are registere... -
How do I add a Product Group to a Membership Form?
Last Updated: 11/11/2024 in Membership Forms How To Membership Form Builder Membership Forms - ProductsThrough GameDay's Membership & Events features, you can add Product Groups to the form to categorise and present multiple products as needed. Product Groups also allow you to set a minimum number of products to be purchased from a group, meaning... -
How do I add Welcome and Confirmation Messages to a Membership Form?
Last Updated: 27/02/2024 in Membership Forms How To Membership Form Builder Membership Forms - Messages & NotificationsWhen creating a Membership Form through GameDay, you might want to add a custom message at the beginning or the end of the registration process - this is where Form Welcome and Confirmation Messages come in. Form Welcome Messages can be used to w... -
How to do I add system users to an organisation I created?
Last Updated: 08/01/2019 in Deleted Articles (Inactive)Find your organisation and click on the name. Select the Contacts tab. Find the contact you want to make a system user and tick the check before their name. A box opens asking you to confirm. Click Enable User . You get a confirma... -
Event Data Export
If your organisation is processing registrations through the Events module, you can use an Event Form Export to report on data that has been collected through that specific event. This applies to both participant registrations and team registrat... -
How do I find a member's assigned ID?
If using a Member ID rule to allocate IDs, GameDay administrators can find the recorded Member ID within each individual member record by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Find the relevant memb...
