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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Add News Articles
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . 1. Hover over CONTENT. 2. Hover over NEWS. 3. Click on CREATE ARTICLE. 4. Input a title for the news a... -
How do I export registration data for a Membership Form?
GameDay administrators using Membership Forms to collect registrations have the ability to export to CSV all data collected through a specific form. From this export, you can determine which members have completed the form, the questions they answe... -
How do I cancel a scheduled Membership Renewal Reminder?
In GameDay's Renewal Campaigns feature, you have the option to cancel any campaigns that are scheduled or in progress should you change your mind about going ahead with the notifications. To cancel a Renewal Campaign: 1. In the left-hand menu, ope... -
Promotions | FAQs
Discounts How do I tell if a product has had a discount applied to it? You can tell if a product has had a discount applied to it from the red SALE icon listed next to it in your product list, or when editing a product. Can a discount be a... -
Accreditations | Overview
What are Accreditations? GameDay's Accreditations feature allows administrators to create custom accreditations which can then be assigned to members within that organisation's database. Administrators can define start and expiry dates and assign... -
How do I make an Event product conditional upon a Membership product?
Through GameDay Events, products can be restricted so that they are only accessible by registrants who have previously purchased a Membership product. This is useful in scenarios in which you want to offer a 'membership only' product and ensure that... -
Club Finder Page (Accordian)
You can set up a club finder page if your organisation has clubs or even other organisations within your heirarchy. This article will outline how to set this page up as an accoridan set up which is basically a list page with contact information. ... -
Documents Page
The documents page allows you to list the relevant documents related to your organisation, like policies and strategies etc. These are displayed in a list view with an option to view/download these documents. NOTE: This add on has to be enabled f... -
GameDay / Stack Commerce Website FAQ's
How do I add an admin to my website? Instructions on how to add an extra admin to your website can be found here . How do I add Google Analytics to my website? If you wish to add Google Analytics to your website, you will need to create this tra... -
Footer: Content Columns
Footer Content Columns are the links that appear at the bottom of your website in the footer where you can link people to specific pages, quick links to other websites, etc. In relation to the columns , you can have one column as free text wher...
