-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Popular Articles
-
My Organisation | FAQs
Organisation Details Can I display social media links as part of my registration forms? Yes! By adding specific details to your Organisation Details section, you can automatically feed that information into the footer of any Membership or Ev... -
How do I refund event entrants?
Overview As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to refund an event order after it has been paid. Refunding an order sends the specified amount back to the ... -
How do I add a Document Upload question to a Membership Form?
Last Updated: 16/04/2024 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutGameDay administrators can create Document Upload questions, which allow registrants to upload a document file directly to their registration record. Steps on how to do this are below: 1. Click on the drop down arrow against MEMBERSHIP FORMS >... -
Event Dashboard Report
If you are running Events through your GameDay database, you can get quick access to key event data through the Event Dashboard report. To access the Event Dashboard report 1. In the left-hand menu, click Events > DASHBOARD The Events... -
How to do I add system users to an organisation I created?
Last Updated: 08/01/2019 in Deleted Articles (Inactive)Find your organisation and click on the name. Select the Contacts tab. Find the contact you want to make a system user and tick the check before their name. A box opens asking you to confirm. Click Enable User . You get a confirma... -
Orders | Overview
Overview GameDay's Finances module provides a complete list of all Orders that have been processed through your GameDay database. An Order refers to any transaction that has been processed, either online through a registration form or manuall... -
Editing the Main Menu
NOTE: make sure any relevant pages, news and event pages have been created before hand, as this is where they can be added. 1. Hover over ADMIN at the top of the website. 2. Hover over SET UP. 3. Click on SITE MENU . If you cannot fi... -
How do I create an Add-on Product?
GameDay allows you to create Add-on Products to add to your Membership or Event Forms. These allow you to sell additional products outside of your primary membership or event fees such as optional merchandise, services, or donations. ... -
Rosterfy - Basic Member Export Report
As a sport administrator, as part of our partnership with Rosterfy, I want to export a basic report of member data for a particular year and member type from GameDay in order to import it into Rosterfy. 1. In the left-hand menu, click REPORTS ... -
How do I create a Bundle Discount?
GameDay's Discounts feature allows users to create Bundle Discounts, whereby varied amounts can be discounted based on the number of members being registered in a single registration. This type of discount is commonly used for scenarios such as f...
