Popular Articles

  1. AI Chatbot

    GameDay's Artificial Intelligence (AI) Chatbot assists users with answering key support queries by providing step-by-step instructions to assist users directly in-platform and providing a link to the full support article on which the answer is b...
  2. How do I clone a product?

    As a GameDay administrator with existing products, you can expedite the product setup process by 'cloning' a product. Cloning products copies all the information from one of your existing products and places it into a new product. This can be an ex...
  3. Discount Types

    Below provides a detailed explanation of the type of discounts that can be created/managed.  Discounts are calculated via AMOUNT or PERCENTAGE and they can be applied to all active products within your product listing, a specific product type (...
  4. How do I view, edit or delete a member note?

    GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o...
  5. ECAL | Selecting which events are included in your sync

    Overview GameDay Events users can choose which events display in their ECAL event calendar sync when creating and publishing an event, or when editing an existing event. Step-by-Step Step 1: Head to your Events list in GameDay In the lef...
  6. Membership Forms | FAQs

    Membership Forms (Back End) Can I add more than one Document Upload question to a registration form? Yes, you can have as many Document Upload questions added to the form as needed; however, it is worth noting that only one document can be u...
  7. How do I invite teammates to join my team?

    With GameDay's Team Events functionality, Team Managers can invite any teammates to register directly for a team using a unique team code and participant registration form link. As a Team Manager, you can invite teammates using one of the two appro...
  8. Financial Settings | Overview

    GameDay's Financial Settings section allows you to set up your database to start processing funds through GameDay, and provides information and features integral to being able to effectively manage your financial procedures. To access the Financial...
  9. How do I view financial settlement information?

    Overview As an administrator, you can view settlement information to see the relevant information regarding any transactions that have been processed through your database and settled directly to your organisation's bank account. Step-by-Step...
  10.  How do I send Membership Renewal Reminders to members?

    Through GameDay's Renewal Campaigns feature, you can create a series of email notifications and send them to members who are due - or overdue - to renew their membership with you. You can set up a Renewal Campaign following the steps below...