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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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How do I view an Event ID?
Once you have created an Event ID Rule , you can view the ID assigned to an individual event through the following process: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Click EDIT for the relevant event 3. The Event ID ... -
Create an event
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . If your organisation is not using our ECAL Events module within the GameDay platform, you can manually cr... -
Conditional Questions - product based
Admins have the ability to display specific questions based on specific products within a form, this is known as conditional questions. Within the form if a members selects a specific product/s a certain question/s are able to be displayed for membe... -
Form with Bundle Discount
Last Updated: 03/11/2023 in Promotions How To Discounts User view of forms within different discountsThis gives an overview of how bundle discounts display for a user FOR PRODUCTS when going through the form. If wanting to use product group this will be similar for the user, it will just apply to the relevant product group selected. The form w... -
Adding Teams
NOTE: This PLAYER LIST PAGE add on has to be enabled for your organisation. To check if this is available for your website, check your GameDay Dashboard . Teams need to be added before you can display the relevant players on the team on the te... -
Gender Identity Capability
Last Updated: 15/04/2024 in General InformationAs part of our partnership with Pride in Sport Australia , GameDay is proud to support the collection of gender identity data across the product suite wherever gender data is collected. This implementation has brought about updated terminology an... -
How do I add a custom background image to my Membership Forms?
Membership Forms include the ability to add custom background images using GameDay's Form Display Template . To add a custom background image to your forms: 1. In the left-hand menu, click MEMBERSHIP FORMS . 2. Select FORM DISPLAY TEMPLATE ... -
Team Event Landing Page | Overview
GameDay's Event Landing Pages allow Event Managers to provide entrants with a public space to surface event details, registration forms, fees and more. For Team Events , the Event Landing Page also allows you to show team lists and registered pa... -
Changing a Customers Email Address or Other details stored in their profile
Sometimes you will need to change a Customers profile information. Step 1: Login to your BigCommerce Shop Back end Step 2: Click on CUSTOMERS > SEARCH Step 3: Click on the three dots on the far right of the customer's preview informat... -
How do I view member's Order history?
Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay. To view the order history for a member: 1. In the left-hand menu, ...
