-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Popular Articles
-
AI Chatbot
GameDay's Artificial Intelligence (AI) Chatbot assists users with answering key support queries by providing step-by-step instructions to assist users directly in-platform and providing a link to the full support article on which the answer is b... -
How do I configure Member IDs to show in my member list?
Overview To help you manage your member information more effectively, GameDay allows you to configure which Member ID fields are visible in your member list. This lets you see assigned IDs for your members at a glance from the 'By Member Organis... -
How do I show or hide questions based on a product selection on my event form?
GameDay administrators can display specific questions based on a pre-defined product selection within an event form, allowing you to make your event form more relevant and tailored to specific groups of members. Note: Before you can set up con... -
Admins and Contacts Report
Last Updated: 29/05/2019 in Deleted Articles (Inactive)Admins and Contacts Report Admins may want to report on who is currently an admin at their level as well as any other organisations within their heirarchy, they can do this via the Admins and Contacts Report . This report will display the followi... -
Membership Forms | FAQs
Membership Forms (Back End) Can I add more than one Document Upload question to a registration form? Yes, you can have as many Document Upload questions added to the form as needed; however, it is worth noting that only one document can be u... -
How do I add header and paragraph text blocks to a Membership Form?
Header Text Blocks and Paragraph Text Blocks allow you to add additional formatting or custom messaging to your Membership Form layout To add a Header or Text Block to a Membership Form: 1. In the left-hand menu, click Membership Forms > ME... -
Adding Players
The player list needs to be created in conjunction with team creation . By creating and assigning players to teams, this allows them to display on the team page . NOTE: players can only be created if the PLAYER LIST PAGE ADD ON is enabled for ... -
How do I clone a product?
As a GameDay administrator with existing products, you can expedite the product setup process by 'cloning' a product. Cloning products copies all the information from one of your existing products and places it into a new product. This can be an ex... -
How do I add welcome and confirmation messages to my event form?
GameDay administrators creating a Membership or Event From have the ability to add custom welcome or confirmation messages to provide additional information to registrants at the beginning and end of the registration process. Form Welcome Messag... -
Membership Dashboard Report
The Membership Dashboard report displays information related to your members, their demographic breakdown and the transactional revenue processed through your GameDay database. To access your Membership Dashboard : 1. Navigate to REPORTS ...
