-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Popular Articles
-
How do I register multiple people?
Overview With GameDay's registration platform, registrants can choose to register multiple members in one registration and group each member within their own GameDay account, which can be accessed again for subsequent registrations or season re... -
Create Organisations
As an administrator within an organisational hierarchy, you can create new organisations on an individual basis into that hierarchy directly through GameDay. Note : If you are at the lowest level of your hierarchy, this option will not be avail... -
Organisation Details | Overview
The Organisation Details section allows administrators to enter and confirm any of their basic organisational information as a way of keeping and updating accurate records. To access this section, click My Organisation, then select ORGANISATIO... -
Adding Images & Other Media
Last Updated: 17/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User GuidesFOR A FULL DEMONSTRATION VIDEO, PLEASE CLICK THE LINK BELOW: https://drive.google.com/file/d/1Z5GaL41RkeTRawBbqlwZIVc1A03sMXQW/view?usp=sharing Adding images and other media files such as videos, documents or PDFs is extremely easy within Wor... -
Global Search
In the GameDay interface, you are able to use a Global Search option to search for members, products, events and organisations. To search for a specific asset, simply add your text into the Search bar in the top toolbar of your database, and ... -
Updating the Main Menu
Last Updated: 26/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User GuidesFOR A FULL DEMONSTRATION VIDEO, PLEASE CLICK THE LINK BELOW: https://drive.google.com/open?id=1h7mmz32QgpY_Gsb4J7kJCazBmh9C3Ljy Your theme supports custom menus, so you can make modifications to them from the Menus option. Menus can contain l... -
Base Features from Clubstarter and Pro UserGuides (Read First)
Last Updated: 21/11/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesThe GameDay Silver Website includes the same default WordPress features as the GameDay Bronze Websites (ie. Creating News, Pages, editing the menus etc.) It is strongly advised that the following guides are read first before proceeding onto the Gam... -
GameDay Community
GameDay Community provides our users and partners with an online destination to find, share and learn all things about GameDay including links to the latest product updates & release notes. This can be accessed from any GameDay database by click... -
How do I create a new Membership Form?
Membership Forms are a key asset and the central point to which you can add products, questions, messaging and branding to give your members a best-in-class registration journey. When done well, setting up a Membership Form through your GameDay d... -
ECAL | Overview
ECAL is a world-leading calendar solution that allows event organisers to embed a 'Calendar Sync' widget to their website, which in turn allows event stakeholders such as participants, fans and spectators to automatically save specific events ...
