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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
- How do I check an order's instalment plan?
- How do I change a member's payment method for an instalment plan?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- Bulk Copy and Edit Products
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
- How do I pay for an order in instalments?
- Link Wallet Payments
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
- How do I change the payment method on my instalment schedule?
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Popular Articles
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How do I create a basic email template?
Overview As an administrator managing a membership database in GameDay, you have the ability to create an email template in order to define the content for any regular communications you will be sending to your members through GameDay. Step-... -
Create Seasons
GameDay administrators have the ability to create Seasons from scratch, which can then be linked to age groups and products to define active membership periods, product availability dates, and can be used as report filters among other benefits. ... -
How do I request a clearance for a member?
If your sport is using GameDay as a multi-tiered hierarchy, you can facilitate a clearance process, whereby one organisation can request a clearance for a member to be transferred into their database. That request can then be approved or rejected by... -
Help Widget
GameDay includes an always-on Help Widget which includes: Step-by-step help articles covering specific processes, feature overviews, and frequently asked questions The ability to submit a support ticket to our customer support team should you... -
How do I add a Registration Success Email to a form?
Last Updated: 30/11/2023 in Membership Forms How To Membership Form Builder Membership Forms - Messages & NotificationsGameDay administrators have the ability to add a customised email message to be sent to members after they have successfully registered; this is called a Registration Success Email . Note: The Registration Success Email will be sent to the em... -
Resource Centre
Overview GameDay's Resource Centre allows all users to embark on their own self-paced learning journey entirely within the platform using a series of onboarding guides covering key features, as well as a round-up of recent releases to keep us... -
Admins and Contacts Report
The Admins & Contacts Report provides a listing of current administrators for your organisation. If you are at a higher level within a tiered hierarchy, you will be able to see the administrators and contacts listed for each organisation within yo... -
How do I view order information?
As an administrator, you can view an Order to see the relevant information about any transactions that have been processed through your database. 1. Open the Finances menu, then click MANAGE FINANCES 2. From the Orders tab, click VIEW ... -
How do I upload documents for my organisation?
Overview GameDay administrators have the ability to upload Documents for their own organisation that will appear on the Organisation Details page. Organisations sometimes need to upload documents for proof of insurance, bank details etc. S... -
Membership - New Customers
Last Updated: 03/11/2023 in General InformationThanks for choosing GameDay! Below you will find step-by step instructions on the set-up process for your Membership database. You would have received an email with the subject "Admin Access Enabled - Verify your email". Click on the link in ...
