-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Popular Articles
-
Create an email template with HTML code
Overview When creating an Email Template, you may want to copy the content from an existing email without having to recreate it from scratch in our HTML email builder. For example, you may have email templates saved in a different platform or t... -
Member Profile Portal | Overview
What is the Member Profile Portal? GameDay offers a dedicated Member Profile portal for each sport or hierarchy, which allows any individual that has registered - whether they hold a membership, event entry or piece of merchandise - to login to... -
How do I edit the account email on a member record?
Overview GameDay administrators have the ability to manually update the account email on a member record through the back end database. For context, members can be assigned two different email addresses, defined below: Account Email : ... -
How do I update my admin account details?
Overview As an administrator, you can update your basic account details when logged into any of your GameDay databases by navigating to the My Account page Step-by-Step Step 1: Open the My Account page Open the account menu in the top-... -
How do I create a new Accreditation?
As a GameDay administrator, you have the ability to create custom Accreditations, which can then be assigned to members individually or in bulk. To create a new Accreditation: 1. In the left-hand menu, click Members > ACCREDITATIONS 2.... -
Create a custom email template
Overview Administrators have the ability to create a custom email template to be used for communication with members or as a custom registration confirmation email for membership forms or events. Using our custom HTML email template builder, a... -
How do I export my accredited members list?
If you are using GameDay's Accreditations feature and have a list of accredited members in your database, you can export your 'Members by Accreditation' list to a CSV file that can be opened in Excel by following the steps below: 1. In the left... -
My Account | Troubleshooting
Daily Admin Update Emails Issue #1: I'm not receiving my Daily Update Emails Check your subscription status: In GameDay, navigate to your Account Menu > My Account Scroll to the Opt-ins section Verify that the Daily Updates checkbox is che... -
How do I assign and verify an individual member's Accreditation?
As a GameDay administrator with active Accreditations set up in your database, you can assign them to individual members in your organisation's database by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. ... -
How do I assign Accreditations to members in bulk?
Bulk Assigning Accreditations to Members Through GameDay's Accreditations feature, you can assign any of your custom accreditations to portions of your members in bulk by following the steps below: Note : The process for assigning an Accre...
