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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
- How do I check an order's instalment plan?
- How do I change a member's payment method for an instalment plan?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
- How do I pay for an order in instalments?
- Link Wallet Payments
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
- How do I change the payment method on my instalment schedule?
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Updated Articles
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Membership Forms | Overview
Overview A Membership Form is your public, customizable, front-end form in GameDay that members use to register for your organization. It is the central tool for collecting membership fees and data, streamlining your entire registration proce... -
Notifications Centre | Overview
Overview The Notifications Centre is accessible to all GameDay administrators, providing system-based notifications - such as alerts on duplicate member profiles that need to be addressed or exported data ready to be downloaded - and updates su... -
How do I change a member's payment method for an instalment plan?
Overview This guide outlines the process for changing the payment method for a member's instalment schedule within GameDay. Instalments refer to a payment arrangement where a total amount due is divided into several smaller, regular paym... -
How do I check an order's instalment plan?
Overview GameDay's finance management tools allow administrators to check the instalment schedules for members who have chosen to pay for memberships, merchandise or events in multiple instalments. This ensures you can track payment statuses... -
How do I enable instalment payments on my form?
Last Updated: 31/10/2025 in Membership Forms How To Membership Form Builder Membership Forms - SettingsOverview Organisations collecting payments through GameDay's registration and payment features have the ability to offer instalment plans for their membership, event or shop forms. This allows members to pay for their total order amount over... -
How do I change the payment method on my instalment schedule?
Overview This article outlines the steps for a member to change their payment method for an existing instalment schedule within the GameDay member profile portal. The member profile portal is a personalised online portal where member... -
Dark Mode
Overview GameDay allows you to view and navigate the system using Dark Mode , which gives you the ability to view the system in a darker colour scheme, which may assist some users in viewing content with greater contrast or simply viewing the pl... -
Participants | FAQs
General What's the difference between GameDay and GameDay Passport? GameDay and GameDay Passport are separate products that are designed for different purposes and markets. GameDay is our flagship membership and event management platform, whil... -
Integrate your Mailchimp account with GameDay
Overview GameDay users can now integrate with Mailchimp, the #1 email marketing and automation software globally. Many GameDay customers utilise Mailchimp to communicate with their members, create and send newsletters and manage marketing-r... -
How do I remove a question from a Membership Form?
Last Updated: 20/10/2025 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen editing a Membership Form or Event in GameDay, you can remove questions that have been added to the form layout by you or another admin from your database. Note : You cannot remove questions that have been locked onto the form by a higher-...
