-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Updated Articles
-
Advanced Field Options | Overview
Last Updated: 09/05/2025 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutOverview When you've added a question to a Membership Form or an Event to make them available to fill out by registrants, you can apply a range of different settings to that specific field on the form to which you've added it, either to make it m... -
Exports | Overview
Overview GameDay administrators have multiple options for exporting data, all of which can be done quickly and easily whilst navigating around the platform. Depending on the data that needs to be exported, you can choose one of the options belo... -
How do I create an Add-on Product?
GameDay allows you to create Add-on Products to add to your Membership or Event Forms. These allow you to sell additional products outside of your primary membership or event fees such as optional merchandise, services, or donations. ... -
How do I reconcile funds received with my settlements?
Overview If you are taking online payments through GameDay, you will need to reconcile the funds you receive in your bank account with the settlement payouts that are recorded in your GameDay database. This can be done by checking the unique Stat... -
How do I apply an Add-on Product to an existing member?
Overview As an administrator of GameDay, you are able to manually apply an Add-on Product to an existing member profile through the back-end admin portal. Step-by-Step Step 1: Open your member profile list In the left-hand menu, ope... -
How do I manually add a membership to a member profile?
Overview As a GameDay administrator, you can manually add a registration product to a member's profile, which includes the ability to record an offline payment or process a live payment on the member's behalf. This can be useful if a member can... -
How do I export a member list?
Overview GameDay allows administrators to quickly and easily export a list of members into a CSV file. Step-by-Step Step 1: Navigate to your member list On the left-hand menu, open the Members menu, then click MANAGE MEMBERS ... -
How do I target my emails to specific member groups?
Overview With members registering into your GameDay database, you can use the flexibility of your Member List to target your email communication to specific sub-sections of members, including: By Product By Member Type By Season/Age Group ... -
How do I cancel an order?
Overview If an existing member has a paid or unpaid order listed against their name in your GameDay database, you can cancel the order. Step-by-Step Step 1: Navigate to the Finances screen In the left-hand menu, click Finances > MA... -
How do I refund a paid order?
Overview Organisations collecting payments through GameDay's registration and payment features have the ability to refund the whole amount or a partial amount of any order where payment was processed online using GameDay's integrated payment gate...
