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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I approve/reject a clearance?
As a GameDay administrator, if an organisation requests the clearance of one of your members to their database using the Clearances feature, you have the ability to approve or reject that request directly through GameDay. If you approve a clearan... -
How do I add headers and custom text to my event form?
Header Text Blocks and Paragraph Text Blocks allow you to add extra information to a Membership or Event form, either to categorise or present certain sections of the form, or to surface any information you may want registrants to be aware of when t... -
ECAL | Integrating your event calendar with a third party website
After creating events within your GameDay database, you can easily integrate your events with a third-party website using our ECAL integration. The steps to add these events to your website using ECAL are outlined below: 1. In the left-hand menu,... -
How do I view, edit or delete a member note?
GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o... -
How do I add an event registration to a new entrant?
As an administrator of GameDay, you may encounter scenarios in which you need to manually add a new event entrant registration rather than having the entrant register through an event form. To do this, you will first need to add a member record f... -
How do I view an Event ID?
Once you have created an Event ID Rule , you can view the ID assigned to an individual event through the following process: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Click EDIT for the relevant event 3. The Event ID ... -
How do I add an Add-on Product to a registration form?
Add-on products can be added to either a membership or event form to offer additional items such as merchandise or bespoke services during your registration process. To add an Add-on Product to a registration form: 1. In the left-hand menu, click ... -
How do I hide member types from a Membership Form?
Last Updated: 28/03/2024 in Membership Forms How To Membership Form Builder Membership Forms - SettingsWhen the time comes for registrations to close for a particular member type, an organisation has the ability to hide member types from a registration form that they manage. This will hide the member type from displaying on the front end of the for... -
Global Search
In the GameDay interface, you are able to use a Global Search option to search for members, products, events and organisations. To search for a specific asset, simply add your text into the Search bar in the top toolbar of your database, and ... -
Products & Questions | FAQs
Products How do I process an offline payment? Firstly, in order to allow a product to be processed manually as an offline payment, the product must have the Payment Option set to 'Payment Gateway or Manually set Product as Paid'. This settin...
