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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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Header - Promo Ribbon - Add On
The Promo Ribbon displays at the top of your website, above the main navigation menu and main header. (And above the club ribbon if you are using that Add On). Select the Promo Ribbon tab to access the promo ribbon settings Show Ribbon Tog... -
Header - Main Header
Before proceeding, ensure you have setup at least one menu. For help with setting up menus click here . Navigation Menu Select which menu will display in your main website header by choosing it from the drop-down menu under Navigation Menu . ... -
Dashboard: General Website Settings
Last Updated: 19/08/2024 in Stack Commerce Websites Stack Commerce Theme Dashboard / Your Website FeaturesUnder 'General Website Settings' admins can establsih global settings that apply across the entire site including the site title that appears in browser tabs, a GA-4 Google Analytics tag, and the background and text colours for display on the webs... -
Dashboard: Your Website Features
Last Updated: 16/08/2024 in Stack Commerce Websites Stack Commerce Theme Dashboard / Your Website FeaturesThis panel displays which of our Add Ons are activated within your site. If you wish to activate an Add On, cick on the 'Activate' link and you will be taken to our shop site where you can subscribe to the Add On. If you wish to de-activate an Ad... -
How do I register multiple people?
Overview With GameDay's registration platform, registrants can choose to register multiple members in one registration and group each member within their own GameDay account, which can be accessed again for subsequent registrations or season re... -
How do I resend a QR Code ticket?
If your organisation uses GameDay Events, participants may receive a QR Code ticket that can be used to scan entry into the event, which is subsequently logged in the Attendance Tracking section of the event in GameDay. Note : QR Code tickets c... -
AI Chatbot
GameDay's Artificial Intelligence (AI) Chatbot assists users with answering key support queries by providing step-by-step instructions to assist users directly in-platform and providing a link to the full support article on which the answer is b... -
How do I send an email to my accredited members?
If you are assigning Accreditations to members in your GameDay database, you have the ability to send an email directly through the platform to your accredited members by following the steps below: 1. In the left-hand menu, click Members > A... -
How do I assign Accreditations to members in bulk?
Bulk Assigning Accreditations to Members Through GameDay's Accreditations feature, you can assign any of your custom accreditations to portions of your members in bulk by following the steps below: Note : The process for assigning an Accre... -
How do I export my accredited members list?
If you are using GameDay's Accreditations feature and have a list of accredited members in your database, you can export your 'Members by Accreditation' list to a CSV file that can be opened in Excel by following the steps below: 1. In the left...
