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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I register for an Event?
As a participant, you can register for a specific event using GameDay's online event registration forms and landing pages, allowing you to enter your participant details, pay any applicable fees online, and see any event details or messages. To r... -
How do I register as a Participant to a Team?
As a participant, you can register for a specific team within an event using GameDay's online event registration forms and landing pages, allowing you to enter your participant details, pay any applicable fees online, and see any event details or ... -
Gender Identity Capability
Last Updated: 15/04/2024 in General InformationAs part of our partnership with Pride in Sport Australia , GameDay is proud to support the collection of gender identity data across the product suite wherever gender data is collected. This implementation has brought about updated terminology an... -
How do I enable a Member ID rule to be used as the Event Participant ID?
Administrators can enable Event Participant IDs to be used to allow entrants to be recognised with a unique ID when registering for an event (e.g if they require bib numbers). Event Participant IDs are configured within an event entry product rath... -
How do I create a Product Attribute?
GameDay administrators using Add-on Products can add custom Product Attributes to these products to give users a list of selections within the product. For example, if a club wants to offer a T-Shirt as an Add-on Product to their Membership Form... -
How do I view an entrant's Event Participant ID?
Administrators can view the Event Participant IDs entrants are assigned upon registrationthrough the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Click on the Actions arrow next to the relevant event 3. C... -
How do I add an event registration to an existing entrant?
As an administrator of GameDay, you can manually apply an event registration to an existing entrant through your back end database. 1. In the left-hand menu, open the Events menu and click MANAGE EVENTS 2. Select the ACTIONS arrow ne... -
How do I edit Unique Promo Codes?
Once you've created a Unique Promo Code, you can view and edit various information attached to the Promo Code, including discount amount, applications, and a log of usage statistics. To edit an existing Unique Promo Code: 1. In the left-hand menu,... -
How do I edit a Generic Promo Code?
Once you've created a Generic Promo Code, you can view and edit various information attached to the Promo Code, including discount amount, applications, and a log of usage statistics. To edit an existing Generic Promo Code: 1. In the left-hand men... -
How do I update my active Event ID rule?
In GameDay, administrators can replace their existing Event ID allocation rule with a new rule, to update the format of unique IDs that are assigned to Events. To update the active Event ID rule of your database: 1. In the left-hand menu, click M...
