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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I view an Event ID?
Once you have created an Event ID Rule , you can view the ID assigned to an individual event through the following process: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Click EDIT for the relevant event 3. The Event ID ... -
How do I update my active Event ID rule?
In GameDay, administrators can replace their existing Event ID allocation rule with a new rule, to update the format of unique IDs that are assigned to Events. To update the active Event ID rule of your database: 1. In the left-hand menu, click M... -
Create Event ID Rules
GameDay administrators can set a rule to generate unique IDs when Events are created, through the Event ID feature. Note: I f you are unable to see this from your organisation, then this may not be enabled. If you are part of a national body pl... -
How do I find an Organisation's assigned ID?
If you have an Organisation ID rule active in your GameDay database, you can find the individual assigned IDs using the process below: 1. In the left-hand menu, click My Organisation > MY HIERARCHY ... -
How do I overwrite an existing Organisation ID rule?
GameDay administrators can overwrite existing Organisation ID rules with a new rule by following the steps below: 1. In the left-hand menu, click My Organisation > SETTINGS 2. Click on the ID MANAGEMENT tab 3. Click the ORGANISATIO... -
Create Organisation ID Rules
GameDay allows administrators within a multi-tiered hierarchy to create custom Organisation ID rules, whereby new or existing organisations in the hierarchy can be assigned a unique ID that can be seen in the database and, in organisation reports.... -
How do I view a members Member ID history?
If your organisation has changed the active ID rule used to assign Member IDs, any previous IDs that a member has had will be stored in the member's history within their record in GameDay. To view this: 1. In the left-hand menu, click Members > ... -
How do I update a member's assigned ID?
GameDay administrators can update the assigned active Member ID on a member's record, provided the new ID has not already been assigned to another member Note: If the ID was not created at your level (e.g a state or national ID) please contact t... -
How do I update a Member ID rule?
Administrators have the ability to change their organisation's current active Member ID rule and either replace the Member IDs already assigned, or add a new batch of Member IDs for new registrations. To update a Member ID Rule: 1. In the left-han... -
How do I configure Member IDs to show in my member list?
If you want to see your member list and their assigned IDs at a glance, the Member ID field can be configured to show in the BY ORGANISATION member list tab by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2...
