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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I configure Member IDs to show in my member list?
If you want to see your member list and their assigned IDs at a glance, the Member ID field can be configured to show in the BY ORGANISATION member list tab by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2... -
How do I find a member's assigned ID?
If using a Member ID rule to allocate IDs, GameDay administrators can find the recorded Member ID within each individual member record by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Find the relevant memb... -
Create Member ID Rules
With GameDay's Member ID feature, you can easily automate the allocation of IDs to members to keep track of each unique entity within your database, providing a powerful toolset to keep your data clean and enhance your member experience. The ... -
Changing your Competition/Match Centre ID
Created On: 28/07/2021 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesThis section of the homepage can be done via the following: NOTE: this widget can only be configured if your association uses Gameday for the competition management. If your organisation uses an outside software for competition management (e.g Pla... -
GameDay Community
GameDay Community provides our users and partners with an online destination to find, share and learn all things about GameDay including links to the latest product updates & release notes. This can be accessed from any GameDay database by click... -
GameDay Marketplace | Overview
What is GameDay Marketplace? GameDay Marketplace gives you exposure to a wide range of sports technology solutions and includes partners, products, and integrations designed to make the lives of sports administrators easier. Administrators can r... -
NSW Active & Creative Kids Voucher Program
Created On: 03/05/2021 in General InformationSetting up your Active & Creative Kids Vouchers If you wish to become an Active & Creative Kids voucher provider and allow your registrants to redeem their vouchers through GameDay, you will need to first will need to visit the NSW Government web... -
Gender Identity Capability
Created On: 27/04/2021 in General InformationAs part of our partnership with Pride in Sport Australia , GameDay is proud to support the collection of gender identity data across the product suite wherever gender data is collected. This implementation has brought about updated terminology an... -
Membership Dashboard Report
The Membership Dashboard report displays information related to your members, their demographic breakdown and the transactional revenue processed through your GameDay database. To access your Membership Dashboard : 1. Navigate to REPORTS ... -
Navigating GameDay
GameDay's left-hand menu provides organisation administrators with a variety of modules and sub-menu options covering the full scope of GameDay's functionality. To expand a menu section, click the arrow to the right of the menu text (where availabl...
