-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
New Articles
-
How to I enable Event Participant IDs to be used within an event?
GameDay event administrators can enable Event Participant IDs to be used within their events to allow entrants to be recognised with a unique ID when registering for an event. Event Participant IDs can be assigned to Event Entry Products to allow ad... -
How do I view an entrant's Event Participant ID?
Administrators can view the Event Participant IDs entrants are assigned upon registrationthrough the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Click on the Actions arrow next to the relevant event 3. C... -
How do I create an Event Participant ID rule?
GameDay administrators using the Events module can create an Event ID rule that assigns a custom sequence of unique IDs to participants who register for an event. Event Participant IDs can be assigned in two different ways: Through a custom Event... -
Dashboard: Your Website Features
Created On: 27/10/2021 in Stack Commerce Websites Stack Commerce Theme Dashboard / Your Website FeaturesThis panel displays which of our Add Ons are activated within your site. If you wish to activate an Add On, cick on the 'Activate' link and you will be taken to our shop site where you can subscribe to the Add On. If you wish to de-activate an Ad... -
How do I show or hide questions based on a product selection on my event form?
GameDay administrators can display specific questions based on a pre-defined product selection within an event form, allowing you to make your event form more relevant and tailored to specific groups of members. Note: Before you can set up con... -
Conditional Questions - product based
Admins have the ability to display specific questions based on specific products within a form, this is known as conditional questions. Within the form if a members selects a specific product/s a certain question/s are able to be displayed for membe... -
Member Records | Overview
What is a Member Record? In GameDay, you have the ability to view and manage any element of a member's record, including: Any information they have provided as part of their registration, such as basic details, parent/guardian details, emerge... -
How do I view member's Order history?
Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay. To view the order history for a member: 1. In the left-hand menu, ... -
How do I view members clearance history?
To see an individual member's clearance history: 1. In the left-hand menu, click Members > MEMBERS 2. Find the relevant member, then click VIEW . 3. Click on the MEMBER ACTIVITY tab in the member record. 6. Click on the CLEAR... -
How do I enforce a purchase limit on my event products?
Gameday Events allows administrators to set a minimum and maximum product purchase limit for event-related products. This process can be used if an administrator wants a certain number of products to be purchased before an entrant can complete their...
