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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I download the GameDay App to manage my events?
For event managers and participants alike, the GameDay Mobile App is a useful tool for ensuring a smooth and well-connected end-to-end event journey, from the point of registration to participation. For event participants, the GameDay Mobile App au... -
How do I find the question responses entrants answered through an event form?
If you have added custom questions to an event form to be completed by entrants, you can find the responses that have been completed by each entrant by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Fin... -
Adding Free Shipping for Specific Product(s) Only
STEP 1 - Login to your BiogCommerce Dashboard STEP 2 - Click on Products from the Left hand menu STEP 3 - Click on the product you want to EDIT and offer free shipping for STEP 4 - Scroll down to SHIPPING >> DIMENSIONS & WEIGHT then CHECK on the... -
Product variant(s) not Showing the Default or Sale price
If you are reading this guide you are probably unsure why one of your product variant(s) is showing the default price or a different instead of your sale price. When you enter a default price for the "umbrella" product, normally all of the variants... -
How do I refund event entrants?
Overview As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to refund an event order after it has been paid. Refunding an order sends the specified amount back to the ... -
How to show a discount on the product page instead of at the Cart or Checkout
If you are reading this article you are probably wondering why when you create a cart level promotion, it doesn't appear to the customer until they reach the cart. You may want a customer to be able to see that a product is discounted on the actual ... -
Changing a Customers Email Address or Other details stored in their profile
Sometimes you will need to change a Customers profile information. Step 1: Login to your BigCommerce Shop Back end Step 2: Click on CUSTOMERS > SEARCH Step 3: Click on the three dots on the far right of the customer's preview informat... -
Re-Issuing a Gift Certificate
Step 1: Login to your BigCommerce Shop backend Step 2: Click on ORDERS > GIFT CERTIFICATES Step 3: Use the Search bar and enter the Gift Certificate Code or enter the customers name to find the certificate you need to re-issue S... -
How do I add a Product Group to a Membership Form?
Created On: 15/09/2020 in Membership Forms How To Membership Form Builder Membership Forms - ProductsThrough GameDay's Membership & Events features, you can add Product Groups to the form to categorise and present multiple products as needed. Product Groups also allow you to set a minimum number of products to be purchased from a group, meaning... -
How do I clone a product?
As a GameDay administrator with existing products, you can expedite the product setup process by 'cloning' a product. Cloning products copies all the information from one of your existing products and places it into a new product. This can be an ex...
