-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Popular Articles
-
GameDay Events
NOTE: this section can only be used if your organisation uses our GameDay Events platform. If you do not use this module then you can set up an event within the website itself, using the 'Events' Feature Add On. The GameDay Events tab allows ... -
Discount Calculation Rules
In GameDay, all Discounts are calculated against the original product price. Below are some general calculation rules which are applied on registration forms in different product scenarios: Standard Discounts If there are multiple Standard Dis... -
User Role Permissions
Overview User Role Permissions allow GameDay administrators to customise the level of access and permissions available to any new users being added to their database, based on their general role within the organisation. This provides additional f... -
Adding your GeoSnapshot iFrame Code into a Page in your Website
Last Updated: 10/08/2020 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesFor a demonstration on how you embed your GeoSnapshot iFrame code into a page in your website, please click this video link: https://drive.google.com/file/d/1rV4QZQ5wiijmQvAftBin2Vfh9Qc03GPm/view?usp=sharing ... -
How do I view a members Member ID history?
If your organisation has changed the active ID rule used to assign Member IDs, any previous IDs that a member has had will be stored in the member's history within their record in GameDay. To view this: 1. In the left-hand menu, click Members > ... -
Header - Main Header
Before proceeding, ensure you have setup at least one menu. For help with setting up menus click here . Navigation Menu Select which menu will display in your main website header by choosing it from the drop-down menu under Navigation Menu . ... -
How do I update my active Event ID rule?
In GameDay, administrators can replace their existing Event ID allocation rule with a new rule, to update the format of unique IDs that are assigned to Events. To update the active Event ID rule of your database: 1. In the left-hand menu, click M... -
How do I create an Event Entry event with Sub-Events?
Event Entry Events are events in which each entrant can enter into an event by registering and/or paying a fee. Administrators can further categorise these channels of entry by setting up Sub Events through which entrants can register. For ex... -
How do I add headers and custom text to my event form?
Header Text Blocks and Paragraph Text Blocks allow you to add extra information to a Membership or Event form, either to categorise or present certain sections of the form, or to surface any information you may want registrants to be aware of when t... -
How do I view an entrant's Event Participant ID?
Administrators can view the Event Participant IDs entrants are assigned upon registrationthrough the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Click on the Actions arrow next to the relevant event 3. C...
