-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
-
-
Popular Articles
-
How do I view an organisation's details in my hierarchy?
If you are using GameDay as part of a multi-tiered hierarchy, you can view the details of any other organisation linked below you within your hierarchy. Note: Administrators cannot view the details of organisations that are above, or next to the... -
Banner
The banner section allows you to display colour, text, an image or video as the main ''welcome image'' for your website. 1. Under the SECTIONS header click on the BANNER tab (usually defaulted). 2. If this panel is not set to show on your w... -
GameDay Marketplace | Overview
What is GameDay Marketplace? GameDay Marketplace gives you exposure to a wide range of sports technology solutions and includes partners, products, and integrations designed to make the lives of sports administrators easier. Administrators can r... -
How do I check my organisation's processing fees?
As a GameDay administrator, you can check the processing fees that your organisation pays for online transactions through GameDay's registration features at any time by following the steps below: 1. In the left-hand menu, click Finances > FINA... -
How to I enable Event Participant IDs to be used within an event?
GameDay event administrators can enable Event Participant IDs to be used within their events to allow entrants to be recognised with a unique ID when registering for an event. Event Participant IDs can be assigned to Event Entry Products to allow ad... -
How do I create a Team Event?
In addition to individual participant events, GameDay allows event managers to create Team Events , whereby a team is able to register for an event and, in turn, have participants register into those teams. To create a Team-based Event : 1. In t... -
Products | Overview
What is a Product? A Product is a fee that you can apply to your registration process in order to collect payment online. Products are a crucial component of GameDay's membership and events functionality and allow you to set up your end-to-end u... -
How do I create a Sub Event product?
Before launching an event, administrators can develop event entry fees that are only available within specific Sub Events . When editing or creat... -
Re-Issuing a Gift Certificate
Step 1: Login to your BigCommerce Shop backend Step 2: Click on ORDERS > GIFT CERTIFICATES Step 3: Use the Search bar and enter the Gift Certificate Code or enter the customers name to find the certificate you need to re-issue S... -
Clearances | Overview
GameDay's Clearances feature allows you to request and manage any transfers from one organisation to another directly through GameDay. Note : Clearances can only be requested for existing members within your GameDay hierarchy. If you are requ...
