Popular Articles

  1. Participants | Troubleshooting

    Problem : You're trying to re-register through a form, but you can't see the right member name under the Linked Participants  section Solution : If you've registered through GameDay before, any other members that you have registered using your a...
  2.  Discounts | Overview

    GameDay's Discounts feature provides the ability to configure your registration process to automatically apply a percentage or amount-based discount based on the product selected by registrants, with the flexibility to apply them to one, multiple,...
  3. Setting up Video and Social Media feed with Juicer

    If your organisation wishes to set up a VIDEO (YOUTUBE) feed and/or a SOCIAL MEDIA feed for your website then you need to do so via JUICER . This service has a free version, and a paid version. Stack Commerce can use it's own paid version account...
  4. How do I check if a member has received a Membership Renewal Reminder email?

    After sending out a Renewal Campaign, you can check if a particular member has received a renewal notification email by checking their member record using the steps below: 1. Open the Members menu, then click MEMBERS : 2. Find the member in ...
  5. How do I update a team logo as an event manager?

    As an Event Manager, you can manually upload a team's logo on their behalf using the GameDay Admin Portal. To update a team's logo: 1. In the left-hand menu, open the Events menu, then click TEAMS 2. Click VIEW next to the relevant team....
  6. Event Participant Transaction Report

    The  Event Participant Transaction  Report  provides a listing of any event-based transactions that have been processed through your organisation's GameDay database. The report includes a table of event transaction information including: Particip...
  7. Product variant(s) not Showing the Default or Sale price

    If you are reading this guide you are probably unsure why one of your product variant(s) is showing the default price or a different instead of your sale price. When you enter a default price for the "umbrella" product, normally all of the variants...
  8. Dashboard: General Website Settings

    Under 'General Website Settings' admins can establsih global settings that apply across the entire site including the site title that appears in browser tabs, a GA-4 Google Analytics tag, and the background and text colours for display on the webs...
  9. Products & Questions | FAQs

    Products How do I process an offline payment? Firstly, in order to allow a product to be processed manually as an offline payment, the product must have the Payment Option set to 'Payment Gateway or Manually set Product as Paid'. This settin...
  10. Call To Action Tiles (CTA)

    NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features . Call To Actions (CTA's) are text or image boxes that allow you to display links, texts and images within a...