New Articles

  1. How do I reset my password on the GameDay App?

    The GameDay App uses your GameDay account to allow you to manage your event registrations and scan your attendance to ticketed events. If you are having trouble accessing the GameDay App, you can reset your password by following the steps below: 1...
  2. Participants | Troubleshooting

    Problem : You're trying to re-register through a form, but you can't see the right member name under the Linked Participants  section Solution : If you've registered through GameDay before, any other members that you have registered using y...
  3. Getting Started | Troubleshooting

    Problem : You're unable to log in to GameDay as an administrator, as you continually see an error message saying Account does not exist Solution : There are a few reasons why you might be seeing this error message. Try the steps below to he...
  4. Getting Started | FAQs

    How do I log in to GameDay? To login to GameDay as an administrator, you first need to have been granted access to the relevant database. If you are unsure whether you have access to a database, please contact an existing database administrator f...
  5. Participants | FAQs

    How can I register for my club/centre/association through GameDay? Whilst GameDay provides the registration and membership platform for various sports organisations, it is up to the organisation itself to provide and publish their registration fo...
  6. NSW Active Kids Voucher Status (February 2024)

    The former NSW Active Kids Voucher Program ended on 31st January 2024, meaning vouchers from that program can no longer be redeemed. GameDay has now disabled the NSW Active Kids Voucher redemption on all registration forms. NSW Government has in...
  7. How do I add member names to my email content?

    GameDay users can tag the First Name and Last Name of their members when composing the content for an email template using the steps below: 1. In the left-hand menu, click Members > COMMUNICATIONS 2. Click CREATE EMAIL TEMPLATE 3...
  8. General Support Information

    GameDay Online Learning Courses To sign up for our free GameDay online learning courses, click here . Already have an account? Click here to login GameDay Community GameDay Community provides our users and partners with an online destinat...
  9. Membership Payment Campaigns | Overview

    GameDay's Membership Payment Campaigns feature allows you to create automatic email campaigns, allowing members to progress to a direct payment link without completing a full registration form. This is typically useful in scenarios such as ...
  10. How do I export a Tabular Report?

    Tabular Reports can either be viewed directly through GameDay's interface, or if you need to further refine, filter or manipulate a report, you can export it to a CSV file following the steps below: 1. In the left-hand menu, click REPORTS ...