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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
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New Articles
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Shop | FAQs
General Overview and Functionality What is the purpose of the Shop Forms feature? Shop forms allow organizations to sell various items and services, such as uniforms and merchandise, collect donations, or offer other physical and non-physical ... -
How can I customise my organisation dashboard widgets?
Overview The GameDay dashboard provides a customisable overview of key statistics. You can add or remove widgets to tailor the display to your needs. Step-by-Step Step 1: Navigate to your dashboard Click DASHBOARD in the left... -
How do I edit an existing question?
Overview This article will show you how to edit an existing question within the GameDay system, which can be used for memberships, events, or other data collection purposes. Step-by-Step Step 1: Navigate to the Products & Question... -
How do I view and upload documents to my member profile?
Overview Members have the ability to upload and view documents within their member profile. This section will also display any documents previously uploaded to the member profile via the admin portal. Step-by-Step Step 1: Login to your M... -
How do I pay for an order with Link Wallet Payments?
Overview This guide outlines the step-by-step process of making payments for orders on GameDay using the Link wallet payment option. Link provides a secure and expedited checkout experience by allowing you to save your payment information.... -
How do I find a list of my Shop orders?
Overview As part of the Shop functionality in GameDay, you can find a dedicated list of orders that have been processed using a Shop products. This may be as a result of membership, event or standalone shop forms, so long as you have Shop pr... -
How do I check my accreditations through the Member Profile Portal?
Overview This article outlines how to log in to your Member Profile Profile portal and check your accreditations as a participant of any sport using the GameDay system to collect and store accreditations. Step-by-Step Step 1: L... -
How do I set a reply-to email address?
Overview Organisations have the ability to set a specific 'reply-to' email address. This ensures that when members reply to emails sent from a given GameDay database, the replies are directed to your chosen inbox rather than a default, unmon... -
How do I create a Shop Product?
Overview GameDay allows you to create Shop Products to add to your Shop, Membership or Event Forms. These allow you to collect payment for additional products outside of your primary membership or event fees such as uniforms, merchandise,... -
How do I style my Shop Forms?
Overview Organisations can customise the appearance of their Shop Forms to align with their own branding. This allows for a more consistent and professional look and feel for members purchasing products through your GameDay shop. By using ...
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