New Articles

  1. How do I update my admin account details? New

    Overview As an administrator, you can update your basic account details when logged into any of your GameDay databases by navigating to the My Account page Step-by-Step Step 1: Open the My Account page Open the account menu in the top-...
  2. Transaction Report New

    Overview Using GameDay's Report Builder feature, administrators can create a custom transaction report that allows them to pick and choose report fields to present the data associated with any orders that have been processed through membershi...
  3. Event Participant Report New

    Overview Using GameDay's Report Builder feature, administrators can create a custom event report that allows them to pick and choose report fields to present the data associated with the registrants of a specific Event Form. This report is kn...
  4. How do I view a member's key membership dates? New

    Overview As an administrator in GameDay, you can see a summary of all the key membership dates on specific member profiles, including: The First Registered date: The order date of the member's first membership with your organisation The L...
  5. My Account | Troubleshooting New

    Daily Admin Update Emails Issue #1: I'm not receiving my Daily Update Emails Check your subscription status: In GameDay, navigate to your Account Menu > My Account Scroll to the Opt-ins section Verify that the Daily Updates checkbox is che...
  6. How to link Seasons & Age Groups to future-proof member data?

    Overview As a governing body for a multi-tiered sport, or event a standalone sport operator, it's important to make sure your database is ingesting membership information in a clean, well-structured way, so that your reporting and general databas...
  7. How can I opt-in to receive daily registration updates?

    Overview As an administrator of an organisation in GameDay, you can opt in to a daily email which summarises the number of orders processed for your organisation over the last 24 hours, broken down by: Paid Membership Orders Unpaid Membershi...
  8. My Account | FAQs

    My Account How do I update my admin account details? You can update your basic GameDay account details - such as your name, date of birth and gender identity - through the Account Menu > My Account section - Learn More Why can't I upda...
  9. How do I check my shop purchases through my Member Profile?

    Overview As a participant who has completed a registration for an organisation that uses GameDay to collect payments, you can check any merchandise/shop items you have purchased through your Member Profile Portal Step-by-Step Step 1: ...
  10. How do I access my event tickets through my Member Profile?

    Overview As an event entrant who has registered for a ticketed event, you automatically receive a PDF ticket that you can use to scan attendance into the event. You can access this in multiple ways: Open the ticket through the attachment on ...